Via1 phone-copy2

Name
VIA RAIL
Industry
TRANSPORTATION
Project
ON TRAIN & STATION AUTOMATION (OTS) APPLICATION

Clients
+4M

benefits

ENVIRONMENT
TRAVEL EXPERIENCE
SPEED & FREQUENCY
SAFETY & SECURITY
EFFICIENCY
TECHNOLOGY

overview

Via Rail is an independent Crown Corporation, which operates the national rail service on behalf of the Government of Canada. Established for over 45 years, Via Rail is still one of the 100 most trusted Canadian transportation companies. The task was to build a mobile solution for the on train and station operations automation. Our mobile solution allows Via Rail’s onboard VIA staff to offer a better customer service to over 4 million clients annually.

details


The solution allows all the train agents to fulfill their activities from the single application. The Soluteo middleware aggregates information from several data sources into one application: Passenger Manifest, Train Consist, Train Schedule, Sharepoint, Employee & Crew information, Alerts & Notifications. The solution was built to manage seamlessly and transparently any gain or loss of connectivity, which makes it a smart application that we like to call “auto-magic”. This feature ensures that the onboard VIA crew can rely 100% on the application without having to worry about connection and transmission of information. The application includes a manifest of the onboard passengers in real-time, and train status information. It also includes safety standards, Communication enhancement between onboard Via Rail employees and other Via Rail departments, as well as processing of e-tickets.


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