Case Study

 Learn how Vidéotron chose to build on their BlackBerry® solution with an application for field force automation by Soluteo. About 1,200 field technicians were given BlackBerry smartphones with Soluteo’s mobile field force application to simplify dispatching and work order management.

Results:

• - Projected savings of $1.6 million over three years
• - Reduces need for dispatcher’s activities
• - Improves market competitiveness
• - Encourages more effective, happier technicians Improves   customer experience

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 Discover how Belron chose to extend the value of their current deployment of the BlackBerry® Enterprise Solution with a wireless field force application. Soluteo, specialists in custom-developed BlackBerry® applications, built the solution.

Results:

• - Leverages investment in existing IT infrastructure
• - Technology increases company performance
• - Mobile printing simplifies life on-the-road
• - A solution with room to grow

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 Learn how Robert Transport met its primary business goals. Customer service has improved with better tracking, communication and reporting – with more time for customer management. The company has reduced costs for communication, equipment and personnel while gaining significant business improvements.

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